The Xcential Way – For Onboarding and Fulfilment For LegisPro Customers using Akoma Ntoso How Xcential Onboards New Clients and Brings Them To Success Quickly Course Information Course Instructor Grant Vergottini Author Objectives and a few terms upfront Objectives A few terms upfront Laying the foundation Introduction Understanding the customer’s processes: Work procedures Understanding the customer’s processes: Document structure Implementing LegisPro – Overview and meet the team Configuration and customization Steps 1-4: Analysis and design Steps 5-10: Initial implementation Steps 11-14: Publishing and conversion Step 15: What’s next?